Enabling Collaboration - Case Study: Major Project at Heathrow
Presented by Heathrow Infrastructure and Constructive Collaboration
- What methods enable effective collaboration to be delivered & replicated on major projects?
- What part does Emotional Intelligence actually play in delivering collaborative success?
- What are the commercial & emotional benefits of successful collaboration?
Constructive Collaboration (Andrew Wright, Founder) will present with Heathrow Infrastructure (Pete Waddingham, Delivery Director and Craig Williamson, Senior Project Manager). They will describe the collaborative journey of a Major Project at Heathrow (circa £250m) - the Kilo Apron Development.
The team will then respond to questions that will be fielded by the Major Projects Association.
A detailed case study will be also made available to all attendees at the end of this session
The presentation will describe how the project team built the relational commitments needed for collaborative success to be achieved. The team will describe the innovative measurable collaborative methods and tools that were used. They will outline how approach taken successfully drew together separate members and groups and supported the transition from a position evidencing traditional challenges, to one of being an integrated and successful high performing team.
The journey depended on improving a range of identified technical matters and processes, but ‘Emotional Intelligence’ was recognised by the team as being central to the success that the team delivered. The team will demonstrate using evidential data how technical and emotional matters must both be resolved to enable collaborative success to be delivered in practice.
“People opened up about what was in their minds, and others listened. Emotionally, we got to understand what drives people personally, as well as professionally. We were coaching ourselves to be a better team."
Ferrovial Lead Project Manager
Constructive Collaboration will round off by demonstrating how the tools and processes used have adapted so they successfully support remote collaborative sessions on major projects during Covid 19.