1st October 2018


Knowledge Campaign

Making Sense of Wellbeing

This knowledge campaign page is designed to build on and support the ideas and insights generated at the Major Projects Association Seminar on Wellbeing, 17th October, 2018. Please absorb, share and adopt these resources in whatever way is useful.

Starting with a down-to-earth approach

Both the Olympic Delivery Authority and Crossrail placed considerable emphasis, not simply on employee safety but also on well-being. And both projects started with a strategy that was straight–forward, down to earth; something that employees could understand and would be motivated to engage with.

Clearly, the first step in ‘making sense of well-being’ is articulating what it is, why it is important and how it translates into policy and procedure. Both projects managed this very well indeed.

Promoting Health and Wellbeing within a High-Performing Organization
(Knowledge Hub Resource)
The Olympic Delivery Authority’s Health and Wellbeing Programme included an ‘Athlete At Work’ Programme delivering pressure, resilience, stress and change management nuggets; personal coaching; employee assistance programmes; health weeks; and on-site occupational health services.

The Crossrail Occupational Health and Wellbeing Strategy
(Knowledge Hub Resource)
The Crossrail occupational health and wellbeing strategy has been developed to incorporate a four-cornerstone model on which to build a sustainable improvement on health and wellbeing, through greater understanding, informed decision-making and engagement with our delivery partners and contractors to promote the philosophy of optimal health for all staff.

For those of you that are interested, the Crossrail Learning Legacy includes a variety of further documents exploring the wellbeing strategy and its implementation, as well as specific aspects of occupational health such as fatigue management, mental health and exposure to noxious substances of various sort. These are listed at the bottom of the page.

The other aspect of ‘making sense’ is commercial sense associated with wellbeing; the benefit to the performance of the project or the business that this generates and this is an aspect that comes across strongly in the Crossrail materials.

Two programmes of research into Workplace Wellbeing

1. Led by Dr Clara Cheung (University of Manchester) this Association for Project Management funded research entitled Measuring what works: workplace well-being of project professionals will provide the next level of understanding needed to ensure our profession remains thriving and healthy; starting at the top of the profession to ensure new cultures are adopted.  To make workplace well-being truly a core business priority in our profession, why not help shape the research by taking part in the survey?

Take part in the survey

2. Dr. Ramesh Vahidi, Programme Leader for the MSc in Project Management, Southampton Business School (SBS) is running a research on “Work-life Balance in Project Environments” in collaboration with Dr Mina Beigi, Lecturer (Associate Professor) of Organisational Behaviour and HR at SBS and Dr Melika Shirmohammadi from Idaho State University. They have interviewed a large number of experienced Project Managers and still welcome more interviewees for the study. If you are interested in sharing your experiences in an interview or any other means, you are more than welcome to contact them at the University.

Contact details

Related Major Projects Knowledge Hub Resources

Wellbeing over time at Crossrail

Promoting Wellbeing through a Champions Network

Raising Awareness About Wellbeing and Mental Health

Stepping Up Mental Health Week

Occupational Health Strategy

Implementing a Mental Health Programme

Crossrail Driver Diesel Exposure  Study

Occupational exposure to respirable dust, respirable crystalline silica and diesel engine exhaust emissions in the London tunnelling environment

Fatigue in Tunnelling Information Sheet

Workforce Fatigue Risk Management Using Wearable Technology

Occupational Health and Safety Arrangements on Crossrail

Air Quality Best Practice Guide

Fatigue Toolkit

Practical resources highlighted by speakers during the Seminar

Workplace Wellbeing Index

The Mind Workplace Wellbeing Index is a benchmark of best policy and practice. It will help you find out where you are doing well and where you could improve your approach to mental health in the workplace.

Mind Mental Health and Work Gateway

This online platform  provides the resources, training and information people need to make their life better at work for themselves, their colleagues and their staff.

Mates in Mind

Mates in Mind aims to raise awareness, address the stigma of poor mental health and improve positive mental wellbeing in the UK construction industry.

Building Up Wellbeing in Construction

This 2017 article from Raconteur Magazine is a great way to open the conversation on wellbeing in any construction-related business.

Recommended books

The Compassionate Mind by Paul Gilbert

Professor Paul Gilbert explores how our minds have developed to be highly sensitive and quick to react to perceived threats and how this fast-acting threat-response system can be a source of anxiety, depression and aggression. Recommended by Bryn Lockett of LogiKal

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