Crossrail Management System – 2023 Addendum

Summary

This paper is an addendum to the original Crossrail Management System Learning Legacy paper (April 2017) which examined Crossrail’s concept of establishing and implementing a management system that ensured key processes were mapped, describing the approach taken and outlining how the management system was developed. It also discussed the challenges encountered throughout the lifecycle of the Programme and how best practice and lessons learned were implemented.

The CMS in place during April 2017 employed a web portal to access the latest management system documents. In early 2019 an online system was developed to utilise a SharePoint portal to access the documents which were still held in the electronic document management system – eB.

This paper examines key developments within Crossrail that necessitated change to the management system, its structure and operation.

The document will be of interest to other major projects and any project professionals looking to set up an organisation wide management system