30th March 2017

Knowledge Type

Lessons learned report Case study


, National Audit Office

Major Project

Digital Transformation in Government

Of Interest To

Consultants Public sector clients Academia Contractors Leadership teams Operators

Digital Transformation in Government – NAO Summary Report


In this report, the NAO reviews the role of the Government Digital Service (GDS) in supporting transformation and the use of technology across government. The report is structured as follows:

• Part One describes how GDS has evolved and sets out some of the questions that a central technology function needs to consider.
• Part Two considers GDS’s role in coordinating and setting strategy across government.
• Part Three looks at how GDS has supported other departments, including by promoting new technologies and uses of data.
• Part Four examines how GDS has developed a more common approach to digital development across government through setting standards, establishing reusable central systems and controlling spending.