3rd September 2020

Knowledge Type

Good Practice Document Video


, Major Projects Association

Major Project


Of Interest To

Consultants Contractors Investors Leadership teams Operators

Inclusive Design in Major Projects


Inclusive design is often treated as a compliance or box-ticking exercise and yet accessibility and inclusivity are two of the drivers of social value, which underpins the success of any major project.

In the summer of 2020, the Major Projects Association commissioned three video interview with the help of Aaron Matthew of Turner and Townsend to explore the issue and offer some ways forward for projects wanting to make better sense of inclusive design.


Professor Rachel Cooper OBE is Distinguished Professor of Design Management and Policy at Lancaster University. She’s been one of the leading academics on all aspects of design of the last 20 years and has practised what she preaches in the design and delivery of the Lancaster Institute for the Contemporary Arts, a completely sustainable, flexible building. In this video, Rachel explains the concept and the application of inclusive design in major projects.

Accessibility consultant, Emily Rose Yates, introduces the fundamentals of inclusive design for projects. Drawing on her experience advising mega-projects such as the Rio Olympics, Emily explains the role of the ‘Purple Pound’ and the importance of understanding not just physical access but social access too.

Neil Smith, Inclusive Design Lead for HS2, explains the role and significance of inclusive design for infrastructure projects in general and the High Speed railway in particular. Alongside his description of the HS2 strategy and practice, he guides viewers to the key tools, documents and standards that have been developed over the last 10 years to support and frame organizational approaches to the principle of inclusive design.