28th January 2021

Knowledge Type

Case study


, Harvard Business Review

Major Project

US Covid Vaccination Program


Robert S. HuckmanBradley Staats

Of Interest To

Consultants Contractors Leadership teams Private sector clients Public sector clients

Lessons from the U.S.’s Rocky Vaccine Rollout


The rocky rollout of the Covid-19 vaccines is emblematic of many of the problems with the U.S. health care system. The United States is blessed with highly trained, excellent, and compassionate care providers and terrific research and development that has led to novel medical treatments. Yet, despite these many advantages, its health care system has an inability to deliver that excellence to patients in a consistent, high-quality, and cost-effective manner.

The current struggle to vaccinate the U.S. population is but one illustration of several larger and more-fundamental challenges facing the country’s health care system.