Project Lifecycle Stakeholder Engagement

Summary

The promotion and delivery of the Crossrail programme has involved extensive communication with directly impacted stakeholders and all those interested in the scheme.  Starting with initial engagement during route option selection, through pre-authorisation consultation and the Hybrid Bill process, to the extensive provision for community relations and wider communication during construction.  Simon will explain how Crossrail managed this work, ensured people were informed about how the project would affect them, and built and maintained the reputation of the delivery organisation.