1st April 2020

Knowledge Type

Good Practice Document

Major Project


Of Interest To

Consultants Contractors Leadership teams Operators Private sector clients Public sector clients SME

Stakeholder Engagement and Consultation in a Digital World


Digital technology has transformed the way we communicate. It provides an opportunity to target activity, raise awareness among a greater audience and encourage people towards a specific call to action.

In response to the coronavirus (COVID-19) pandemic, Cooper Consultancy have been working with a range of clients, businesses and stakeholders to help them adapt to this consistently evolving situation. These are unprecedented times, but we could also see this period of social distancing as a catalyst for a step-change in how we engage and consult.

To help clients understand the current challenges, but also the opportunities that may exist, they’ve developed a white paper on stakeholder engagement and consultation in a digital world.

The guide provides an overview of how to maintain stakeholder engagement and deliver robust and compliant consultation in light of coronavirus and the longer term learnings that could come from it.

A digital first approach allows technology and innovation to enhance the way we communicate about major infrastructure, development and construction projects, and, ultimately, to bring schemes to life in brand new ways for even more people.