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Published

15th May 2019

Knowledge Type

Learning legacies

Organisation

, Network Rail Ltd

Major Project

Thameslink Programme

Thameslink: Digital Engagement during the Christmas Closures of 2019

Summary

This case study examines the role of digital engagement towards changing passenger behaviour during a major central London blockade over the Christmas 2017 period.

Full Resource

14th May 2019 - https://webarchive.nationalarchives.gov.uk/ukgwa/20211209170050/https://www.thameslinkprogramme.co.uk/case-study/christmas-closures-2017-digital-engagement/