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Published

15th May 2019

Knowledge Type

Learning legacies

Organisation

, Network Rail Ltd

Major Project

Thameslink Programme

Thameslink: Stakeholder Communication

Summary

Building relationships with key influencers helped Thameslink Programme to communicate disruption and build advocacy.

Extensive stakeholder engagement helped Thameslink Programme to deliver majorly disruptive blockades without negative and potentially disruptive sentiment from key local businesses, MPs and communities. Information was delivered to these audiences in a clear and consistent manner, in conjunction with the other strands of the wider campaign.