Profile picture of

Clare Carlaw

Head of Stakeholder Engagement, Land & Consents, Affinity Water

Clare Carlaw is currently heading up the engagement, land, and consent workstreams for two of the water industries major infrastructure projects, the Grand Union Canal Transfer, and the Thames to Affinity Transfer as well as providing a support role on the South East Strategic Reservoir Option. She has 30 years’ experience working in the utilities sector, is a Director at Faldrax Consulting Ltd and serves as an Independent Member of the Southern Flooding and Coastal Committee for the Environment Agency.

Clare has overseen asset management plans worth over £8bn, led multi-disciplinary technical teams, and implemented governance processes for large-scale programs. She has extensive expertise in all areas of engagement (stakeholder, customer, and public relations) and combines those often considered softer skills with a depth of experience in asset management, regulation, and sustainability.

Clare has played pivotal roles in developing stakeholder engagement strategies for Affinity Water and Thames Water, influencing industry practices and regulatory approaches and supported several water companies in authorising business plan content in their last price review process to meet regulatory scrutiny.

Clare believes that marrying good design with constructive engagement is fundamental in unlocking social, economic and environmental benefits.